Tammi's World

I Couldn't Help Myself

So I picked up Cuz from work last night and she wanted to go mattress shopping. She needs a new bed badly and figured I could go along to help her with her questions.

Now take note....you ONLY want to take me mattress shopping if A) you are NOT easily embarrassed and B) you really have no choice.

To make things even funnier we went to one of the stores I used to call on and train down here. To the guy's defense, he was fairly new and hadn't had the benefit of Tammi Training.

Still.....

Really, I wanted to just go in and help. I was gonna keep my mouth shut - really I was.

Yeah. That last about 2 minutes.

Oh. My. Goodness.

This guy didn't know an innerspring from a pocketed coil. He couldn't even explain the benefits of edge support, for cryin' out loud.

And when he started makin' shit up....well. My head exploded.

At one point I'm training him about foundations. So...I do what I usually do to make that point. I move the matt over, kick my shoes off and jump up on the foundation. And continue jumping.

Yes, we drew a crowd.

Finally he asked who I worked for. I told him. But I also told him who I *USED* to work for.

That shut him up for a while. Then...he started asking questions and well, I did a mini training session.

But it really makes me crazy when sales people don't know anything about what they are selling. And instead of learning just make shit up. And when ALL they do is tell the consumer what they WANT to hear......THAT is how returns happen. For cryin' out loud.

So.....just tellin' you - I'm a great help in choosing a mattress. Really I am. You might just want to be sure you don't mind havin' the piss embarrassed outta you before you ask me along....

Posted by Tammi at January 24, 2008 07:33 AM | TrackBack