Tammi's World

That'll teach 'em

Yesterday was a fun day for me. Busy as hell - but I got to put my bitchface on, for a good cause, and listen to someone grovel - so yeah, that was fun.

You see I had an order that was VERY important. It needed to be delivered by last Friday. Postively. Ok, that's what I told the freight company. It actually had to deliver by noon today - but I pad things when I order them. Just in case.....

So anyway - my customer called the freight company to see why they hadn't scheduled a delivery appointment. They were told the load was "lost".

We were told when we called Monday that it would deliver by 8:00am Tuesday. Now, understand - that didn't make me happy in the first place. This news? Yeah, to say my head exploded would be an understatement.

I sat back and waited to see what someone would do. We have folks that handle these types of situations, and I always believe in letting someone do their job.

After 30 minutes of no activity I picked up the phone. I quickly worked, ok lectured, my way up the corporate ladder.

At one point one girl made the mistake of telling me they were doing the best they could.

Tammi: Well, your best lost my load. So I'm gonna teach you a lesson my Mama taught me a long time ago. Are you paying attention? If you screw up, just tell me out right. You didn't. In fact, y'all have lied to me. NOW I'm pissed. NOW we do this my way. And no - you will not enjoy it.

So she passes me on to the Terminal Manager who says the earliest they can deliver is 10:00 tomorrow morning. Not Acceptable. I want it unloaded on my customer's dock by 8:00. He say's that would mean overtime for a driver.

I calmly explain that the 2 hours overtime is much cheaper than the bill I will be sending if my product is not delivered.

He said he can't authorize it. I tell him I have a number - then spell it out - and a name - happens to be the CEO. Can HE authorize the overtime?

Long story short - my product will be delivered by 7:00am. I'll be calling at 7:05 just to make sure. Meanwhile, my boss thinks I'm all that and a bag of chips.

Yippee!!!! I win!!!!!

So I decided on the drive home I just didn't want to cook. I deserve a little treat. I call Fritz's, order a very yummy pizza for take out and push Maggie May towards The Valley.

Man o man o man. The entire town must have been at Fritz's for dinner. I had to park 3 blocks away!! Got there, had time for a very good Capt'n and Diet and my pizza was done.

It was a good day. From start to finish. Damn - I just love this stuff.

Posted by Tammi at August 9, 2006 05:54 AM | TrackBack