Tammi's World

Never A Good Sign

I have Insight Broadband. AND I have the VoIP phone. Basically I love it. When it works.

It ain't been working so good lately.

I was blaming the VoIP. I found out yesterday it's Insight. Seriously. And it's not just me.

Now, while being cut off from the outside world is never really good for me, right now? Yeah - it SUCKS.

Yesterday it seemed to be a bit better. I didn't really lose anything for most of the day.

Just a moment ago I got a call. From the CEO of Insight. Gotta tell you - I don't like mass calls anymore than I do form letters. BUT I do appreciate the update.

Seems they are upgrading the system. Seems it hasn't been going so well. He apologized (as he should). Then I got the kick in the gut. Seems they expect a lot more issues. In the next couple of days. Oh Yipee! Weekend, no phone, no internet. Just what I need!

But I'll give him this. He did recommend a fix. (Not the switch companies switch, but still.....)

So - it could turn into a long weekend. No phone. No internet. But at least they warned me first.

Posted by Tammi at May 12, 2006 10:10 AM | TrackBack