December 13, 2005

A Glimpse Behind the Curtain

Well - I got one house shoveled out. It really wasn't bad at all. Maggie May (my car) just doesn't do so well through that snow that piles up at the end of the drive when they plow the road. Yeah - she's a bit prissy about that. So got that done so it won't be so bad after tomorrow's snow.

Anyway - it was not the best of days. Oh, not the worst by far, but not one for the record books. Except for this email I'm about to share. It's from a customer - and I'm removing all the company and personal information. The whole exchange just made me giggle - and helped me remember that not everyone thinks I'm an incompetent ass (even when I act like one).

**some notes: HTTP = hook twin tie plates. They are a part for railroad tracks and I sell a boatload of them. O=my customer, O is retired Navy and we hit it on the first time I talked to him on the phone. GREAT sense of humor and patient as a saint - just don't piss him off...**

Original Request from O:
Hi Tammi,
Please quote the attached HTTP's which I believer you are still in
the business of making. If not, please let me know. The sizes and qtys
are in the attachment.


My response:
Do you have the quantities you need?

My next response:
Damn it!! Never mind. I'm not just an idiot - I'm blind too!!!!!

My NEXT response:
OK - here's a legitimate question. Do you want me to quote 1", 3/4" or 7/8" thick????

Damn - I feel like McDonalds - speaking of which, I'm starving. It's lunch!!!!

Let me know.

O's response:
I love you....never a dull moment with you...
Sorry about that,...they are all 3/4 x 4 x length.

My response:

:)

I'll have that for you tomorrow. J is at another plant today and all the pricing goes through him.

O's response:
excuses, excuses... :-)

My response:
Oh Dude, I got a boatload of 'em. You can take that to the bank!
HELLO! My name is Tammi and I'm in sales. ;-)

O's response:
LOL, is having a headache included as one of them.... :-)

My response:
I was married for 11 years. What do you think?

O's response:
Yeah.....

So, in response to some questions I've recieved - yes I really am just like my blog in real life. Scary - isn't it!?!?!?!?

Posted by Tammi at December 13, 2005 07:12 PM
Comments

I am the same way with my customers and suppliers, once I get to know them.

I usually get smart assed comments about my email tag line, which usually is something about the sports team of that season.

Posted by: Machelle at December 14, 2005 12:25 PM

Hey now, I've met you. You are much cooler in person.

Posted by: Contagion at December 15, 2005 07:34 AM