Ahhh Friday. It SURE was a day...let me share.
Wake up this morning after very little sleep (why I had that cup of coffee I'll never know). Power was off. Brown out. No Coffee....
Get dressed - thank goodness it's jeans day and off I go.
7:15 customer calls my cell phone. Keep in mind....no coffee yet.
Seems the shipment they recieved on Thursday was missing one very important part. The lines are now down. To the tune of $8,000 a day charged to me.
I will not repeat what I said....but thank goodness my customer is cool as hell.
I immediately start burning up the phone lines. I raised hell for 30 mins.
Got to the office - still yelling. I know I looked like some crazy woman with all the rantin' and ravin' I was doing.
Within an hour I had a plan. Several that I was going to present but only 1 that I was willing to implement.
Presented the options to my boss. His response? "What do you think?"
Tammi: Oh, I'm renting a plane and flying the parts to them. It'll cost $10,000 less the the fines we are incurring. I wasn't asking - I'm telling you what I'm doing.
So....I rented a plane and became Super Tammi for a day. For 50 flippin' pieces.
Then I completely pissed off my subcontractor by explaining that HE was paying for it and if he was late on any other parts HE will be charged the fines....Not Me.
I then reworked my ordering system, entered all new orders, created a schedule for us and the subcontractor and generally managed to piss of oh, everybody.
I did get an email from my boss thanking me for being so assertive. heheh - poor guy. He has no idea.
So...how was your day?
Did I say how happy I am that it's Friday??!?!?!?!?
Posted by Tammi at July 15, 2005 06:01 PMYou're my jet setting blog sister!!!
Posted by: Bou at July 15, 2005 09:58 PM... knock'em dead, Tammi... keep those lines going...
Posted by: Eric at July 16, 2005 06:50 AMSometimes you just have to take charge in a bad situation to make it go away. It sounds like your company got a great employee with you. I know I wish I had a couple like that.
Posted by: Contagion at July 16, 2005 08:07 AMAssertive chicks are just plain HOT! :-)
Posted by: Harvey at July 16, 2005 12:08 PMSo you did the Delta Dash huh? At least that is what we call it in the automotive business. Sending parts on planes is nothing new to us.
The worst experience was when we had to charter a helicopter to take parts 45 minutes (by car) down the road because parts were lost (found out later the truck was sitting in their back lot, they forgot about it) and having the helicopter crash on the freeway (nobody was hurt). Once we heard nobody was hurt everyone in the plant was laughing like hell because what else can you do in that situation?
Posted by: Machelle at July 16, 2005 05:01 PMTammi,
I can't imagine how much fun it would be to work with you! You are just the best!